About us
IT Help Adelaide Businesses Actually Trust
Independent IT support for small and medium businesses across the Adelaide metro area. One senior engineer, plain English, month-to-month, and the same voice on the phone every time you ring.
Aaron Blake Waltman
Founder & IT Consultant · Based in Adelaide, SA
Most Adelaide business owners I meet tell the same story: a ticket lodged into a void, a stranger reading from a script, and a bill that arrives well before the fix does. I started Support Adelaide to skip all of that. You get one engineer who already knows how your systems are put together, a straight answer about what has actually gone wrong, and an invoice with nothing hidden in it.
- Microsoft 365 Specialist
- Google Workspace Admin
- Cyber Security
- Essential 8 Compliance
- Business Automation
- AI Automation
What working with us looks like
Four things that hold true on every job, whether it is a one-hour fix or an ongoing arrangement.
One point of contact
Every call goes to Aaron, the person who diagnoses the fault and fixes it. There is no offshore helpdesk, no ticket number, and no explaining your problem three times.
Transparent Pricing
$180/hr (excl. GST) is the whole story, with no call-out fee anywhere in metro Adelaide and no travel surcharge. The invoice lands the same day the job is done.
Remote first, on-site when it counts
Most faults are sorted remotely before you have finished your coffee. When hands-on work is needed — a CBD tower office, an Edwardstown warehouse, a North Adelaide practice — we come to you at no extra cost within metro Adelaide.
Cancel any time
Book a single fix or sign up for ongoing managed IT; either way it runs month-to-month. We do not chase clients with contracts, we keep them by doing good work.
Where we work
On-site support covers the whole Adelaide metro area: the CBD, North Adelaide and the inner north, Mawson Lakes and northern Adelaide, the Thebarton tech corridor, and south to the southern suburbs. There is no call-out fee anywhere in that footprint, and remote support reaches anywhere in Australia beyond it.
Based in Adelaide, SA 5000 · Available 7 days a week
Got an IT headache? Let us fix it.
Phone, email or the form, whichever is easiest — you will hear back within hours, seven days a week.