IT Support Along The Parade, Norwood
Shopfronts at street level, practices and agencies in the floors above and along the side streets. Norwood businesses get measured, unhurried IT support, remotely by default and on site when it matters.
One strip, two very different kinds of business
The Parade carries more commercial variety per block than almost anywhere in Adelaide's inner east. A cafe with a tablet on the counter sits beneath a seven-person accounting practice still running a file server in a cupboard, and both are perfectly ordinary businesses with entirely different technology. What works for one would be over-engineered or under-built for the other.
So we start from what is already installed rather than from a package. A small operator usually wants someone to ring when something stops; a larger office generally reaches a point where reacting after the fact costs more than maintaining properly. Either is a legitimate answer, and the move between them should be your decision rather than a sales step.
The professional community around Norwood is small enough that reputation does the advertising, which suits us. The rate is $180/hr ex GST with a one-hour minimum and 30-minute increments after that, the invoice arrives the same day as the work, and urgent problems are covered seven days.
Ground floor and first floor
Retail and hospitality
Point-of-sale that has stopped talking to the printer, Wi-Fi that drops when the cafe fills up, a machine that takes four minutes to boot. Small things individually, hours of an owner's week collectively.
Practices and agencies above
Accountants, agents and consultancies working above the strip get the same standard of work as a firm in a North Terrace tower, without the travel or the account-management layer.
What Norwood businesses ask for
Trading on The Parade?
Unhurried, competent support for retail, hospitality and professional offices across Norwood and Kent Town.